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Help

Expert assistance when you need it.

We know that occasionally, things go wrong. In spite of the most extensive preparation, even the latest technology can let you down. In the unlikely event that it does, or if you simply need to talk to an expert and put your mind at ease, we’re here for you. What’s more, when you call or email, we promise to get back to you within an hour.

Call 0800 999 3600

Email helpdesk@backuptechnology.com

Chat live to Backup HQ

Do you need help selecting the best Online Backup, Disaster Recovery or Business Continuity solution for your business or do you have a question which needs answering?

Our experts are online and ready to assist you, Monday to Friday 9am to 6pm GMT.

  • Simply type your details and question in the form below. Then click the button to proceed.
  • You are prompted to download a small virus-free plug-in which will connect you to a member of our team.
  • Your assistant will chat with you online to obtain your requirements.
  • With your permission, your support representative can view your screen and share control of your mouse and keyboard.
  • You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.

Live representatives are online and standing by!
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SETTING THE STANDARD IN BACKUP EXPERTISE.

Our services are now accepted as the industry standard method for protecting vital data. Reliable, secure, automated and scalable, our solutions can grow with your business. No tapes, no hassle. Just tailored, expert support that works for your company.

ONLINE BACKUP