Category: Online payments
Natwest and RBS customers experience overcharging
It is everyone’s worse nightmare when it comes to banking – fraud and identity theft. Something I thought I had experienced first hand this morning on checking my account online. Upon querying a transaction where I had been over charged by £200.00, NatWest, part of the RBS group told me this wasn’t fraud but to ring 0845 366 0391 for more information. An automated message stated, “We are currently experiencing …
Visa online payment system targeted by cyber criminals
The personal information of millions of online consumers could be put at risk if the latest phishing enterprise, which targets those paying by Visa, is mistaken as legitimate by innocent customers. Andrew Brant, a malware prevention blogger, explained in a recent post that consumers should be wary of any emails claiming to have originated from Visa and asking them to follow a link and update their payment card details online.
Congestion charging online payments fail during hand-over
IBM suffered major setbacks in the nation’s capital last week after it botched a systems switchover and was taken to court by a local council over a data management matter. On Monday 2nd November IBM was set to take control of the Congestion Charging system from previous operators Capita. However, whilst the transfer of the payment system was in process, a catastrophic crash occurred. This prevented customers from making payments …
